WhatsApp is the perfect channel for winning back abandoned carts because we cut through the noisy email inboxes and reach potential customers directly on their phones. Leverage conditional rules and dynamic urls to create FOMO and save the cart. 🏃

<aside> ⚠️ The Abandoned cart trigger is in closed beta. If you’re interested in using it, please reach out to your success manager.

</aside>

WATCH

Here Bianca, our Product Manager, shows you how to build an abandoned cart flow using Journeys:

Abandoned_carts_help_center_subtitles.mp4

The flow

https://www.figma.com/embed?embed_host=notion&url=https%3A%2F%2Fwww.figma.com%2Ffile%2FIaxDY1ZQs1M2mzwdCA0Yn7%2FFlow-templates%3Ftype%3Ddesign%26node-id%3D0-1%26mode%3Ddesign