Connect your shop system to add a box to collects phone numbers just after a customer orders, so you can contact them via WhatsApp in the future.
Configuring the widget
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✋ You first need to set-up a Message opt-in that the subscriber will be assigned to when they opt-in via the thank you page.
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- Once you’ve created a Message opt-in, go to Automations → Thank You Page Opt-In
- Make sure your store is selected
- Select the Message opt-in you created before getting started
- Toggle ON Enable Order Opt-in
- In the Opt-in request tab, update the text and link (note: repeat for any additional languages) (please note: multi-languages isn’t support yet):

- Adjust the styling of the widget
- Under Advanced options → Widget display target (CSS Selector) insert a CSS selector for the widget to appear on your site. You can use the following default CSS selectors:
- Shopify:
.page--thank-you .main__content .step__sections > .section, .page--checkout-one-thank-you .main__content .step__sections > .section
- Shopware 5:
.is--act-finish .finish--teaser
- WooCommerce:
.woocommerce-order
- Select Save:

- In the Success message tab, configure the success message. This is the message that’s displayed one the contact has left their details
- Select Save:

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💡 When successful, the widget will automatically appear on the shop order confirmation page. After the customer has submited their details, they’ll recieve an order confirmation message and the opt-in status will be automatically set as active. You’ll also find the associated order with the newly created Contact.
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