Here we outline all available conditions:
| Condition | Description |
|---|---|
| Received Campaign | This event is triggered when a user receives a campaign message from Charles. |
| Read a Campaign | This event is triggered when a user opens and reads a campaign message. |
| Clicked a Campaign | This event is triggered when a user clicks on a link or CTA in a campaign message. |
| Bought a Product | This event is triggered when a user makes a purchase. |
| Made Their Last Order | This event is triggered when a user places an order and that order is their most recent one. |
| Received Their Last Message | This event is triggered when a user receives a message from Charles, and that message is their most recent one. |
| Sent Their Last Message | This event is triggered when a user sends a message to Charles, and that message is their most recent one. |
| Been Added (to Charles) | This event is triggered when a user is added to the Charles platform or a particular list within the platform. |
| Custom Event | This is a user-defined event that can track a specific action that is not covered by the standard set of events. The exact nature of the event will depend on how it's defined when it's created. |
| Condition | Description |
|---|---|
| Total Order | This property keeps track of the total number of orders made by a user. |
| Predicted Mood | This property represents their predicted emotional state of the user inferred through their interactions and feedback. |
| Tags | Labels applied to contacts for grouping them within the Shopify store. |
| Storefront Vendor Tags | Labels applied to contacts for grouping them within the Shopify store. |
| Custom Properties | This property represents additional, custom information about a user or their behavior, which doesn't fit into other standard events. |
| Condition | Description |
|---|---|
| Last Activity was an Opt-in | This status represents whether the user's last interaction was to opt-in for receiving messages or notifications. |
| Opt-in and no Opt-out | This status represents whether a user has opted into receiving messages and has not opted out subsequently. |
| Multiple Opt-ins | This status represents whether a user has opted into multiple lists or services. |
| Condition | Description |
|---|---|
| Is in List | This property checks whether the user is present in a particular recipient list. |
| Is not in list | This property checks whether the user is not present in a particular recipient list. |