Discover what settings are available within your flows.

How to find the flow settings

1. Go to Journeys
2. Select your flow
3. Go to Settings > Feed:

Language & time zone

Adjust the default language and time zone of your flow.

Feed

To access the setting;

1. Go to Journeys
2. Select your flow or Create a new one
3. Go to Settings > Feed

Hide flow messages in feed

Toggling this on means the flow messages will be hidden in the Conversations feed (it’s on by default):

Disable out-of-office response for this flow

By default, flows are set to override the Out of Office message.

Of course, there are some flows that require the support of a live agent (like one that’s triaging support requests) you can set the OOO message to be sent, in which case the flow will stop and your agents can respond or manually restart the flow the next day via Conversations.

Stop flow when customer opts out

Now you can set a flow to stop automatically when a customer opts out. This is helpful for flows with a long pause (using a Wait node), like post-purchase flows, to stay GDPR-compliant.

<aside> ✋ By default, the setting is switched on for new and existing flows.

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Coupon code

Add a Shopify, Shopware or WooCommerce discount code in the flow Settings:

and see the attributed revenue in Analytics < Discount codes revenue.

<aside> 💛 Please use a unique discount code per campaign and/or flow for correct attribution.

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