Use the Audience Builder to build a dynamic segment that can be reused for different campaigns.

Contents:

Build a segment

  1. Go to Contacts > Segments & lists & click Create a new segment or list

  2. Select Create a segment:

    create_segment_1.png

  3. Give the segment a name

  4. Now build your segment using the Audience Builder:

    create_segment_2.png

    🏗 Audience Builder definitions

    What’s next?

    <aside> 💡 Here’s some inspiration to help you build your segments using the Audience Builder 🤩

    </aside>

    Activity-based

    Inactive contacts

    Event-based

    Event-based campaigns

    VIP product launch

    Reengage sleeping customers

    Sleeping customers

    Loyal, but lately inactive

    Purchase behaviour

    Cross/upsell based on products

    High-value customers

    Seasonal shoppers