Lay the foundations for success with WhatsApp via charles.


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Product guides ➡️

Value creation guides ➡️

Facebook Business Verification

Verify your Facebook Business Manager account.

WhatsApp number requirements

WhatsApp only accepts a phone number for a Business Account if it fulfils these specific requirements.

Data privacy templates

Here you’ll find templates we’ve designed based on the current GDPR regulations – we encourage you to incorporate them into your privacy policy.

Invite agents

Get started in the platform by inviting agents into the platform to help manage your new WhatsApp channel.

Connect WhatsApp

Starting reaching your customers where their friends are by setting up the WhatsApp integration.

Connect your shop system

Integrate Shopify, WooCommerce, Shopware 5 or Shopware 6 to start syncing contacts, start collecting WhatsApp subscribers and more.

Connect Google Analytics

Supercharge WhatsApp for your business by tracking performance and optimizing your campaigns for maximum revenue.