With the Incoming webhook trigger, you can trigger a Journey anytime using a generated API endpoint (REST URL) and a specific payload (data).

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<aside> 🤔 The Incoming webhook trigger is an advanced feature that requires technical expertise. Please reach out to your success manager if you’re interested in using it.

</aside>

Like a start button, the Incoming webhook trigger starts the flow whever a specific event or action occurs in an external system.

https://www.loom.com/share/b1aa217da4dd4dea94144471561e11b1?sid=25ae9cdc-33d7-4634-bb76-f6a389f1ab48

• Screenshot of the flow we’ve built in this video

Setting up the trigger

1. Create a new flow
2. Select Incoming webhook from the list of Trigger types:

1. Copy the Webhook URL (as you’ll need to paste this in the external system triggering the flow):

1. Prepare the payload body with the parameters that we can expect to receive from the system triggering the flow:

<aside> 💡 Whatever variables you enter here can be used in the flow

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1. Continue building the flow

Using variables in nodes

Message & Update nodes

Use the variable data in message and update nodes by selecting ‘Add variable’:

Condition node

Use the variable data in the condition node by selecting the ‘Flow variable’ event: