Need help? Check out our product guides to learn how to use the charles platform.

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Chat-ins

Collect subscribers at multiple touchpoints to grow your WhatsApp channel.

Message opt-in

Website visitors

After checkout

Email subscribers

Instagram followers

Global opt-out flow

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Campaigns

Create WhatsApp campaigns. Get creative and watch your engagement skyrocket 🚀

Create campaigns

Sending a campaign

Always-on campaigns

Campaign dashboard

Message template formats

Journeys

Automate conversations and campaigns, while collecting more customer data.

Getting started with Journeys

Navigate the flow canvas

Catch-all trigger

Node glossary

Flow settings

Journeys analytics

Flow templates

Using webhooks with Zapier

Audiences

With Audiences, you can build powerful segments to target your customers better.

All contacts

Collecting birthdays

Segments & lists

Segmentation guide

Random split

Contacts import