Learn how to build a dynamic audience segment or list.

<aside> 💡 A segment is a dynamic list of contacts that updates when a new contact meets the conditions. A list is static and won’t update.

</aside>

Build a dynamic segment

  1. Go to Contacts > Segments & lists & click Create a new segment or list
  2. Select Create a segment:

create a segment.png

  1. Give the segment a name
  2. Now build your segment using the Audience Builder:

create a segment 2.png

<aside> 💡 Check out the Segmentation guide for inspo

</aside>

Build a static list

To start building your List:

  1. Go to Contacts > Segments & lists & click Create a new segment or list

  2. Select Create a list:

    How to create a list 1.png

  3. Give the List a name

  4. Select Add a contact

To add contacts from existing contacts;

  1. Select From Existing Contacts. A modal will open.

  2. Single-select or select all contacts:

    How to create a list 2.png

OR

To add from phone number;

  1. Select Enter Phone Number

  2. Enter the phone number into the dropdown

  3. Once you’ve added your contacts, click Next

  4. Review your List and select Save

What’s next

Check out our segmentation guide for some inspiration to help you build your segments using the Audience Builder 🤩

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For more inspiration, click here: Segmentation guide