Through Publish options you have 2 different ways to send your campaign - straight away or scheduled in the future.

After you’ve created your campaign (see Create campaigns), you can select Publish options and a window opens.

<aside> ⚠️ You’ll be required to test your campaign before sending so that you can avoid any unnecessary surprises!

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Schedule for later

Schedule your campaigns so you can catch your customers outside of office hours.

To schedule campaigns

• The earliest a campaign can be scheduled is 1 hour and 15 minutes in the future
• Contacts are updated for the last time 1 hour before sending out (opt-outs within the hour are not updated)

Reschedule a campaign

1. Go to the ‘Scheduled’ tab:
2. Click the campaign you want to reschedule. A window opens
3. Enter the new date and time
4. Click Reschedule

Please note:

• The earliest a campaign can be rescheduled is 1 hour and 15 minutes in the future.

Editing a schedule campaign

Please note: to edit a scheduled campaign, you first need to unscheduled it.

1. Go to the ‘Scheduled’ tab

2. Find the campaign you want to reschedule > … > Unschedule and edit:

3. Edit the campaign as desired and follow the steps above to reschedule the campaign

Please note;

• You cannot edit a campaign 2 minutes before sending it out
• The earliest a campaign can be scheduled is 1 hour and 15 minutes in the future

Cancelling a scheduled campaign

1. Go to the ‘Scheduled’ tab
2. Find the campaign you want to reschedule > … > Cancel send:
3. A window opens. Click Cancel campaign
4. Your campaign will move to the “Drafts” tab

Please note:

• You cannot cancel a campaign 2 minutes before sending it out

Viewing scheduled campaigns

To get an overview of your scheduled campaigns, go to the “Scheduled tab”:

<aside> 🚨 Scheduled campaigns are paused if the template is paused or if there are too many WhatsApp errors.

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Send now

This will send the campaign immediately.