Example of basic opt-in flow:

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How to set it up:

1. Set trigger + copy WA.ME Link

Opt-in Flow Trigger (1).gif

The WA.ME link you copied, can be posted anywhere to guide people into WhatsApp. The opt-in flow trigger word will be automatically pre-filled..Places to use your WA.ME Links

2. Create a welcome message, ask for an opt-in and add reply buttons:

Conversations Feed Navigation (1).gif

3. Set opt-in status via connecting opt-in nodes

Conversations Feed Navigation (3).gif

4. Add response messages for opt-in being accepted and rejected

Conversations Feed Navigation (2).gif

Problems publishing your flow?

<aside> ⚠️ If you don’t ask a question with two QRBs before collecting an opt-in, you cannot publish your flow as this would be a non-GDPR-compliant opt-in.

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To collect GDPR-compliant opt-ins, you need to always give your customers the option not to opt in. The best way to do this is to use a message node with two quick reply buttons (QRBs). After that message, you can then connect two opt-in nodes to the respective QRBs.

Workaround for WA errors