It is possible to collect opt-ins and send order tracking notifications to clients, even if they purchase items directly in your online store. This means, your clients can submit their WhatsApp phone number after they have completed the purchase in the order confirmation or so called Thank you page, if they want to receive automated order tracking notifications on WhatsApp or simply if they want to receive newsletters.
Getting an opt-in from your contacts is crucial, as it will enable businesses to send non-transactional notifications to their contacts, such as product recommendations, relevant offers, product back-in-stock reminders etc.
<aside> ⚠️ This only works if you have upgraded to “Shopify Checkout Extensibility”. If not, please proceed with this guide instead.
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Step 1: Add Snippet to Shopify Integration CORS settings
Step 3: Set up the widget in the Drag-&-Drop Editor of Checkout Extensibility
Step 4: Submit an opt-in consent in Shopify order confirmation page
To prepare for the widget to be displayable on your Thank You page, you need to update your Shopify Integration from its settings page.
For this, please navigate to “Settings” > “Integrations” > “Shopify” and click on the gear. A popup opens up.
Then, click on “Setup” button, and you’re all set!
To customize and activate the widget to be displayed in the order status page, please head over to "Automations" > "Thank You Page opt-in".
First, you will need to select an existing opt-in, so that any customers who submit their opt-in through this widget will be assigned to the opt-in you are selecting there.
Next, on the “Opt-in request” tab, you can update any text and link in the widget, and you will be able to preview it right away. You can change the style of the widget.
You don’t need to insert a CSS selector if you are using Shopify Checkout Extensibility.