Find out everything you need to know about the settings in your charles Universe and Meta Business account.

Getting set up

Onboarding Preparation

This guide walks you through the steps you need to complete before onboarding with charles

Facebook Business Verification

WhatsApp Number Requirements

Onboarding Overview: Welcome to your charles universe 🪐

Data privacy templates

Account settings

charles Universe settings

This guide walks you through the steps you need to complete before onboarding with charles

Manage existing tags

Change profile information

Custom properties

User Interface Configuration

How to invite agents

Meta - WhatsApp Business Manager

In your WA Manager you see live message volumes, Meta cost, tier status and quality rating. Learn to find your way around.

Your WA Business Manager

Requesting an Official Business Account

Change display name

Out of Office messages