🔎 Looking for something specific? Use the Search (top left) or hit ⌘/ctrl + K
Contents:
Smart updates get smarter in Journeys
From March 31st, Smart Updates will move to Journeys.
Your marketing templates may have been re-categorized by Meta
But no worries, here’s what you can do about it!
Template pacing is a new feature introduced by Meta to ensure message quality.
We’ve made it easier (and faster) to get support from charles with our new support form 🤩
What is it and how can brands use it to complement their WhatsApp marketing strategy.
Introducing: Audience Builder 2.0
With Audience Builder 2.0 (currently in Beta), you can better segment your audience, giving you a more targeted output to increase the ROI of your WhatsApp campaigns.
General Terms & Conditions update | July ‘23
Meta has changed their WhatsApp conversation and pricing logic and here’s what it means for your collaboration with charles.
From July 1, 2023, Google’s Universal Analytics (UA) is being discontinued and becomes Google Analytics 4 (GA4).
Are you ready for WhatsApp’s pricing changes?
Here are some helpful tips to avoid any surprises.
Here comes the ☀️ charles will soon turn yellow
From week 25 (June 20-26), the “Themes” feature will leave the charles platform. This means your universe will go back to our brand colors. Here’s why.
We’re going public with Journeys 🚀
We’re ready to take Journeys public and we couldn’t have done it without you 🤗
Changes to WhatsApp conversation types and pricing
We wanted to let you know that from 1 June, 2023, Meta is introducing new conversation types in WhatsApp.
Next week, we’ll be discontinuing the “Sign in with password” option. This is the final step of moving to the new charles authentication and identity management system.